Refund & Returns Policy

As much as we strive to be perfect (!) sometimes issues crop up that need attention. If something’s not quite right we want to know about it so we can fix it.

When should products be returned?

  • If we send the wrong product.
  • If you feel the photo/video/description on the website was misleading in any way.
  • If the product is damaged in transit or defective when you receive it.

Returning an Item

If you plan to return an item please look over this simple checklist to make sure we can continue to give you the best possible service.

  • Please gather the item you wish to return including receipts, and if possible the original shipping box.
  • It is very important that you include your correct order number and contact information.
  • Include a note being as clear as possible regarding your return reason.

Please return your package to:

PO Box 703
Robina QLD 4226

Phone: 0405 109 150

Web Site: www.hammernutrition.com.au